Hotel Review: Andaz London Liverpool Street, by Hyatt
Introduction
In the heart of London’s high-velocity financial district, the Andaz London Liverpool Street factually serves as the definitive bridge between Victorian majesty and East End edge. Housed in the historic Great Eastern Hotel building dating back to 1884, this property represents a masterclass in architectural juxtaposition. In 2026, it remains a flagship for the Andaz brand, successfully blending the red-brick grandeur of the 19th century with a rotating collection of local street art and a "non-corporate" luxury ethos that defies its City of London coordinates.
The arrival experience is a factual departure from traditional five-star formality. Eschewing the standard check-in desk, guests are greeted in the Andaz Lounge by hosts equipped with tablets, immediately offering a complimentary beverage and a seat in a space that feels more like a private club than a transit hub. The lobby’s design—featuring bold, eclectic furniture and soaring ceilings—signals a commitment to "unscripted" hospitality, where the historical bones of the building are allowed to shine through modern, vibrant interventions.
What distinguishes the Andaz in the 2026 London market is its ability to cater to both the "City titan" and the "Shoreditch creative." It functions as an urban sanctuary where the silence of the thick Victorian walls provides a profound escape from the sirens and buzz of Liverpool Street just outside. It is a property that has matured into a cultural hub, hosting secret concerts and art exhibits, making it a destination that feels as much like a neighborhood residence as it does a premier international hotel.
Location: The Gateway to the East
The location of the Andaz is absolutely one of the best for those who value transit efficiency and cultural depth. Positioned directly adjacent to Liverpool Street Station, guests have immediate access to the Elizabeth Line, providing a 35-minute direct link to Heathrow Airport and a 10-minute dash to the West End. This makes the hotel a strategic masterpiece for the global traveler, offering friction-free movement across the capital while sitting at the literal intersection of the financial City and the artisanal grit of Shoreditch. Plus, if you’re craving McDonalds - it’s literally right below you. Not bad if you got the munchies.
Beyond the station, the hotel is a three-minute stroll from Spitalfields Market, a landmark for artisanal shopping and world-class street food. Landmark attractions like the Tower of London and the Sky Garden are within a 15-minute walk, while the vibrant nightlife and gallery scene of Old Street and Brick Lane are right at your doorstep. In 2026, this location remains the "sweet spot" for travelers who want to be in the center of London’s most dynamic evolution.
Hotel Grounds: A Victorian Labyrinth
The hotel grounds are a factual labyrinth of historical discovery, encompassing several distinct buildings that have been seamlessly integrated. Unlike the linear layouts of modern skyscrapers, the Andaz features winding corridors, hidden staircases, and one of London's most unique "hidden" gems: a Grade I-listed Masonic Temple tucked deep within the building. This marble-clad chamber, rediscovered during renovations, serves as one of the most atmospheric event spaces in the city and is a testament to the building's storied past.
The unique character of the grounds is further emphasized by the contrast of its seven restaurants and bars, each occupying a space with its own architectural narrative. From the soaring stained-glass dome of the 1901 Ballroom to the industrial-cool vibe of Rake's Café Bar, the grounds feel like a self-contained neighborhood. This deconstructed layout ensures that the property never feels monolithic; instead, it offers a series of "pockets" that guests can discover over the course of a multi-day stay.
Hyatt Points vs. Cash: Navigating the Value
As of February 2026, the Andaz London Liverpool Street typically sits as a Category 6 property within the World of Hyatt ecosystem. This factually positions it as a high-value redemption, with standard nights requiring between 21,000 and 29,000 points. Given that cash rates for a five-star stay in the City frequently exceed £450–£600 during peak business weeks or major London events, utilizing points here often yields a significant "value-per-point" that far outpaces the Hyatt average.
A cash redemption is most logical during the weekend "leisure" periods when business travel slows and rates can occasionally dip into the £300 range. However, for those with Hyatt Elite status—specifically Globalist—the value of a points booking is further amplified by the inclusion of a high-value breakfast in the 1901 Ballroom and the lack of "destination fees" often found on cash bookings. For the savvy traveler, using points here is one of the most consistent ways to secure a top-tier London experience without the exorbitant price tag.
Andaz Junior Suite: The Urban Loft Experience
The Andaz Junior Suite is a factual highlight for the design-conscious traveler, offering roughly 45–50 square meters of open-concept luxury. The room feels remarkably spacious, utilizing the high Victorian ceilings and large sash windows to flood the space with natural light. The aesthetic is "London eclectic," featuring a mix of mid-century furniture, bespoke artwork inspired by the East End, and warm oak finishes. The centerpiece is the king-size bed, positioned to create a clear separation between the sleeping sanctuary and the generous lounge area.
The amenities are designed with the "unscripted" Andaz philosophy in mind. Guests enjoy a complimentary minibar stocked with non-alcoholic beverages and local snacks, which is replenished daily—a factual rarity in London’s five-star sector. The suite also features a high-end Nespresso system, a 55-inch smart TV with seamless streaming, and a dedicated workspace that manages to be functional without feeling corporate. The "feel" of the room is that of a sophisticated Shoreditch loft, blending the comfort of a residence with the precision of a luxury hotel.
The technology integration is intuitive and friction-free. From the bedside controls for lighting and climate to the high-speed Wi-Fi that handles high-performance tasks with ease, the suite is engineered for the modern nomad. Wifi here was one of the fastest in my trip to London. Despite the hotel's location at a major transit hub, the acoustic insulation is formidable; the room achieves a library-like silence that allows you to observe the chaos of the City from a position of total tranquility. It is the ultimate choice for the traveler who values space and personality in equal measure. I pretty much couldn’t hear the rumblings of the partying below, even on a busy Friday night.
Bathroom | Classy, and very White!
The bathroom of the Andaz Junior Suite is a factual masterclass in modern, eco-conscious design. It features a spacious walk-in rainfall shower, often accompanied by a separate deep-soaking tub, all clad in sleek metro tiles or natural stone. The layout is highly usable, with ample counter space and a bright, well-lit vanity that ensures the transition from "travel-worn" to "City-ready" is effortless. It is a sterile yet stylish environment that emphasizes clean lines and high-performance fixtures.
The amenities are a standout feature, typically utilizing the T-London or La Bottega lines, known for their crisp, botanical scents that invigorate without being overpowering. In 2026, the hotel has transitioned fully to large-format, refillable dispensers to minimize plastic waste, a move that aligns with its broader sustainability goals. The towels are plush, high-GSM cotton, and the robes are a signature "hooded" design that adds a luxury to you night.
Functionally, the bathroom is quite nice, though not as expansive or modern as one would think. The water pressure is great, and delivers a robust flow, and the temperature control is instantaneous, solving the common hotel grievance of lukewarm showers. I would caveat that there is a step up to get to your shower, so mind your step as you prepare to shower. See my pictures below to see what I mean. Nevertheless, the integration of the bathroom into the suite’s layout ensures it feels like a private spa, providing a serene environment to wash away the grit of the London Underground. It is a bathroom that treats hygiene as a form of wellness, delivered with a quintessentially British flair.
Fitness and Spa: The Health Club Sanctuary
The Health Club at Andaz London is factually one of the most comprehensive fitness facilities in the City. Located on the lower levels, the gym is equipped with the latest TechnoGym cardio gear, free weights, and resistance machines, all housed in a space that maintains the building’s industrial-chic aesthetic. The layout is spacious and well-ventilated, ensuring that even during the peak morning "City rush," you have the personal space required for a high-intensity workout.
While the property does not feature a swimming pool—a factual trade-off for staying in a protected historic building—it compensates with a range of wellness services. The Spa treatment rooms offer a curated menu of massages and facials utilizing high-end British skincare brands. These treatments are designed for the high-performance traveler, focusing on "jet-lag recovery" and "stress reduction" rituals that are as technical as they are relaxing.
The layout of the wellness area is designed for privacy, providing a quiet departure from the high-energy social spaces of the hotel. The facilities include steam rooms and saunas that are meticulously maintained, providing a sterile and restorative environment for post-workout recovery. In 2026, the Health Club also offers "digital wellness" consultations and curated local running maps for those who prefer to exercise in the nearby Shoreditch Park.
Finally, the fitness center is open 24/7, acknowledging the erratic schedules of international business travelers. The proactive grace of the staff extends here, with a dedicated attendant ensuring that chilled towels and hydration are always available. It is a facility that acknowledges that for the modern traveler, fitness is a non-negotiable part of the journey, providing a high-performance environment that matches the energy of the City.
Dining: A Culinary World Tour
Dining at the Andaz is anchored by the 1901 Ballroom, where breakfast is factually a theatrical event. Set under a magnificent stained-glass dome that survived the Blitz, the breakfast service features a sprawling buffet and a la carte options that range from a traditional "Full English" to sophisticated plant-based entries. The atmosphere is grand yet relaxed, providing a high-energy start to the day in one of London’s most beautiful rooms.
For dinner, the hotel offers a factual diverse array of options:
Lady Abercorn's Pub & Kitchen: A modern take on the traditional English pub, focusing on "roast" culture and local craft beers.
Miyako: An intimate, authentic Japanese restaurant serving high-end sushi and sashimi that is a favorite among City locals.
Eastway Brasserie: A New York-style grill that serves as the social heart of the hotel, famous for its weekend brunches and "DIY" Bloody Mary bar.
Rake's Café Bar: A sophisticated lounge that transforms from a quiet coffee spot in the morning to a vibrant cocktail destination at night.
For a Hyatt Globalist, the breakfast experience is factually anchored in the 1901 Ballroom, which serves as one of the most visually stunning morning venues in London. As an elite benefit, the breakfast is inclusive and offers a seamless transition from the "unscripted" lounge check-in to a grand, formal start to the day.
The experience is a sophisticated blend of a sprawling continental buffet—featuring high-quality British charcuterie, house-made pastries, and local honeycomb—paired with a full a la carte menu. Globalists can order the specials such as the Smoked Salmon & Scrambled Eggs or a traditional Full English, all served under the ballroom's original stained-glass dome. The service here is proactive and professional, ensuring that specialty coffees and juices are replenished without any delay. I’d say this was one of the finer English breakfasts during my stay!
Because the 1901 Ballroom is a protected historical space, the atmosphere is grand yet surprisingly quiet, providing a sterile and professional environment to catch up on the morning’s news or prepare for a day in the City. It remains one of the highest-value Globalist breakfast redemptions in the Hyatt portfolio, both for its culinary precision and its architectural majesty.
Hotel Services: The Andaz Philosophy
The hotel services are defined by the Andaz brand’s signature "unscripted" hospitality. From the host who greets you in the lounge to the concierge team—effectively the "neighborhood experts" of the East End—the service operates with a high degree of professionalism and local knowledge. Compared to the more formal Pan Pacific London or the clubby atmosphere of The Ned, the service at the Andaz feels more personal, casual, and "human."
In terms of hospitality, guests are treated with a "high-touch" approach that prioritizes individual needs. The hosts are particularly skilled at crafting bespoke itineraries, leveraging their deep roots in the Shoreditch community to provide "behind-the-scenes" access to galleries and restaurants. This level of service is a factual hallmark of the property, maintaining a 24/7 responsiveness that ensures your stay is frictionless.
The housekeeping and maintenance teams are equally impressive, ensuring the historic building remains in immaculate condition. The attention to detail—such as the complimentary wine and canapé hour in the lounge every evening—adds a layer of refinement that distinguishes the Andaz from standard five-star hotels. You are treated not just as a visitor, but as a valued resident of the City, an experience that is well worth the investment.
Curated for Class?
For Hyatt fans who plan on visiting East London, the Andaz London Liverpool Street is the definitive answer in 2026. While the Pan Pacific London offers a more "modern-zen" energy and South Place Hotel provides a sharper, bachelor-pad aesthetic, along with various Hyatts scattered across London, the Andaz captures the balanced, historical, and vibrant spirit of London like no other. It is a property that has ironed out its "historic building" kinks to deliver a seamless, five-star experience that prioritizes both physical restoration and urban exploration.
I highly recommend this property for those who value transit proximity, architectural character, and a service style that is both professional and relaxed. It is a property that feels "connected" to the soul of the city and "impeccably" serviced. If you are looking for the future of London luxury—understated, historical, and exceptionally executed—this "home at Liverpool Street" is your definitive stay.
Curated for Class Final Score | 40/50
The Andaz London Liverpool Street is like that of a Victorian grandeur and East End edge, offering a seamless five-star experience defined by its hospitality and immediate proximity to the Elizabeth Line. The property stands out for its high-value Category 6 Hyatt point redemptions, featuring eclectic loft-style suites and a legendary Globalist breakfast served under the soaring stained-glass dome of the 1901 Ballroom.
Ambiance: 8/10
Room: 7.5/10
Food & Beverage: 8/10
Service: 8/10
Does it Feel Special: 8.5/10